Feefo Reviews - Average 99% (3121 reviews)

Date Score Customer Comment Our Response
11-Dec-2025 Service:

Product:

What can I say ?! This was one of the best customer experiences I have ever had across the board.

Let's start from the website. It took me two seconds to realise my search was over. The rings looked great, better than anything else I had seen and there was plenty of choice, but this was...
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09-Dec-2025 Service:

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Perfect service, big thank you to Baldeep
08-Dec-2025 Service:

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Fantastic communication and very high quality ring
04-Dec-2025 Service:

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Very Good and polite with attention to the detail I require
03-Dec-2025 Service:

Product:

From the online information to the advice when I phoned in my order I was very happy with the company . I did already have a ring from them although I did not buy the original ring direct from them . Then when my new ring arrived I was delighted with the design , the quality and the fit .
24-Nov-2025 Service:

Product:

Outstanding customer service. Very friendly, informative and always ready to help. My fiance wanted a smaller size and different style and we were invited to come in a try on different fits and styles. She found the ring she wanted.
Our ring was in perfect condition when it arrived and was very...
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22-Nov-2025 Service:

Product:

Excellent every step of the way
19-Nov-2025 Service:

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Very knowledgeable team
15-Nov-2025 Service:

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Great service
14-Nov-2025 Service:

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Excellent service. Received emails at every stage.
13-Nov-2025 Service:

Product:

Couldnt ask for more, helpful team, amazing communication, delivered earlier than expected. the quality and workmanship of the product is amazing.
10-Nov-2025 Service:

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They called me to double check all was correct before placing the order...personal touch.
06-Nov-2025 Service:

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Looks fantastic
06-Nov-2025 Service:

Product:

See previous comments
06-Nov-2025 Service:

Product:

My order was put through and dispatached in record time due to the Urgency Rob kept me updated at every step until the order was in my hand, second to none for quality and such a personal service.
03-Nov-2025 Service:

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Personalised service from the staff.
29-Oct-2025 Service:

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Provided within the timeline mentioned on the website and excellent communication throughout.
26-Oct-2025 Service:

Product:

Service was excellent. Good communication.
23-Oct-2025 Service:

Product:

First rate service from Samara James. I purchased a new diamond Engagement Ring for my wife for our 40th Wedding Anniversary to replace the one I bought 42 years ago ... Samara James were super efficient and kept me updated on the progress of my order, which actually arrived earlier than I... Read More.
21-Oct-2025 Service:

Product:

Superb service from start to finish.
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